Once your order has been shipped, you will receive a shipping confirmation email. This email may include a tracking number, allowing you to track the status of your order online. Here are the estimated delivery times based on your region:. Germany: 2
Shipping a product involves various costs that we unfortunately cannot fully cover. These include storage, the colleagues who pack your product, the packaging materials, and the actual shipping costs. We want to be as fair and transparent as possible
Shipping Costs. Germany: Shipping costs of 3.90 EUR, free shipping for orders over 60 EUR. Switzerland: Shipping costs of 5.90 CHF, free shipping for orders over 60 CHF. European Union: Shipping costs of 5.90 EUR, free shipping for orders over 60 EUR
In Germany, Austria, and Switzerland, shipping is free for orders over 60 EUR/CHF. We cover the shipping costs. For orders under 60 EUR/CHF, shipping costs will apply and will be clearly displayed at checkout. We also offer free worldwide shipping fo
Lost PackagesAt Jungkraut, we make every effort to ensure that each order reaches you in perfect condition. However, if your order is lost during shipping, please contact our customer support team immediately. Provide your order number and any releva
We typically ship with DHL or Swiss Post, depending on your country. Both carriers are fast and reliable. Whenever possible, we also aim to ship carbon-neutral to help protect the environment.
We ship worldwide, so you can order from nearly any country. Within Europe and Switzerland, we offer free shipping for orders over 60 EUR/CHF. For deliveries outside the EU and Switzerland, customs fees and taxes may apply, which will be charged by t
It depends on your location. In the DACH region (Germany, Austria, Switzerland), your package usually arrives within 2–3 business days. Within the EU, delivery typically takes around 3–5 business days, and worldwide, it takes about 8–16 business days