My product has changed in color or consistency. Is it still okay to use?Updated 9 days ago
Yes, in most cases, it is. It can happen that a product, for example, becomes slightly thicker or changes color after transport or if stored in a cooler environment.
Don’t worry: Once the product returns to room temperature (around 18–25°C), it will return to its normal consistency and color. Cold temperatures or temperature fluctuations do not affect the quality of the product. You can safely continue to use it.